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What is a hotel PMS?
A hotel PMS (property management system) is the software that runs a hotel’s daily work: reservations, check-in and check-out, the guest folio and invoice, room status for housekeeping, and reports. In the more complete systems, accounting, government integration and room control are part of it too. iHotel is one example of a hotel management system.
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What a hotel PMS includes
| Component | What it does |
|---|---|
| Reservations | Booking rooms, the room calendar, and never selling a room twice. |
| Front desk | Check-in, check-out and issuing the key card. |
| Guest folio | Everything the guest owes for the room, restaurant and services, through to the invoice. |
| Housekeeping | Each room’s status: dirty, clean or inspected. |
| Accounting | Posting every transaction to the ledger, tax, and payroll. |
| Connections | Government platforms, booking channels and locks. |
What differs between systems
Where it runs (cloud or inside the hotel), whether accounting is part of it or a separate program, whether it covers Saudi government integration, and whether it runs the physical rooms. Details in the hotel system buyer’s guide.
Questions
Common questions on this topic
What does PMS stand for in hotels?
Property management system: the software that runs reservations, the front desk, the guest folio and room status.
Does a hotel PMS include accounting?
It varies by system. In iHotel, double-entry accounting is part of the system itself.
Next step
We show it on your own rooms
Tell us your room count and what you use today, and we will show you the system on your room types, rates and balances.
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Or write to us directly at info@ihotel-app.com