The hotel operating system
Simplicity in operations. Comfort in every stay.
From the front desk to the final invoice, everything your hotel runs on — in one system, on a server in your own building.
One platform, everything your hotel needs
Reception, housekeeping, maintenance, purchasing, payroll, the books and the rooms themselves. Not eight systems that talk to each other — one system with eight jobs.
Reception and reservations
Bookings, arrivals, room moves and the guest bill, on one screen.
Accounting and finance
A real double-entry ledger, not a reporting screen bolted on.
Housekeeping
Room status the desk can sell from, and the day's assignment.
Maintenance
Tickets by room and priority, and schedules that raise their own.
Purchasing and stores
Requisition to receipt to invoice, valued against the ledger.
Staff and payroll
Employees, roles and salaries, from the same set of books.
Reports and analytics
The numbers an owner asks for, ready without building anything.
Guest-room control
Lighting, climate, curtains and locks, driven by the booking.
Every step in the hotel is joined to the next
What happens in the room and what happens on the account are the same record. Nothing is re-typed, and nothing is reconciled at midnight because two systems disagreed.
Smart rooms
Your rooms, under control
Every room, live: whether it is sold, whether anyone is in it, what it is set to and what it is drawing. The desk sees the same state the guest is standing in.
- Lighting, sockets, curtains and climate, per room
- Door locks and card encoding at the desk
- Presence sensing, so nothing switches off around a guest
- Do not disturb and make up room, from either side of the door
A hotel that already knows what happens next
A rule is a trigger and the things that follow from it — an arrival, a door, a room going empty, a check-out being posted. You write them once and the building keeps them.
Energy
Saving starts in the room
Climate eases back before anything is cut, presence is confirmed first, and a room being cleaned is left alone. Consumption is metered per room and reported per night.
- A gradual setback, never an abrupt shutdown
- Occupancy confirmed before a load is shed
- Rooms in cleaning and rooms out of order are exempt
- Metering per room, priced at your own tariff
We do not publish a savings percentage. What a property saves depends on its tariff, its climate and how it ran before — we will measure it with you on a pilot floor instead of quoting someone else's number.
The guest
Everything from the guest's phone. No app to install.
The guest scans the code in the room and the controls open in the browser they already have. Lights, climate and curtains; housekeeping, the restaurant, the minibar; the bill, and check-out.
- Sign in by scanning a code — nothing to download
- The room, and every service the hotel offers, in one place
- Requests reach the department that answers them, not reception
- The folio, live, so there is no surprise at the desk
Better decisions start with numbers you trust
Occupancy, rate, revenue, departmental profit, housekeeping, maintenance and energy — drawn from the same entries the ledger is built on, so the report and the books cannot disagree.
The reports an owner actually asks for
Occupancy and average rate. Revenue per available room. The night audit, every morning. Trial balance, profit and loss, balance sheet. The VAT return, from the same entries.
On-premise
Your hotel's data stays where your hotel is
iHotel arrives as a server that sits on your network. Guest identities and financial records never leave the property, reception keeps working when the internet does not, and there is no monthly cloud bill for the privilege.
- One machine on your LAN, serving every desk
- Staff accounts, roles and permissions per module
- A complete audit trail that cannot be quietly cleared
- Encrypted guest documents and scheduled backups
Built for every role in the hotel
Each person signs in to their own job. The same platform, showing the manager a dashboard, the housekeeper a floor, and the accountant a ledger.
Plans that fit the hotel you actually run
Four tiers, from the software on its own to a fully automated guest room. Switch on the modules you use; nothing is billed per room per month.
Ready to run your hotel a smarter way?
We will set the demo up on your room types, your rates and your opening balances — so you are looking at your hotel, not at ours.