iHotel
ع

Hotel management system One Saudi platform for PMS, GRMS and smart locks

From the moment a room is booked to the last invoice of the night — and from the door key to the night close — one system, on a server inside your own building.

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Software on its own, or with the rooms Your data is kept in your building Arabic and English

All frequently asked questions →

One system, not four

Not one program for the desk, another for the books, a third for the rooms, and a fourth that talks to none of them. One that knows all of it.

It runs in your hotel

The server is in your building. Internet down? The desk keeps checking guests in and the rooms keep working.

Arabic, properly

Screens, invoices and reports in Arabic, right to left — not a translation layer bolted onto a foreign product.

What it does

Six jobs your hotel does every day — it does them with you

You do not need to know how it works. You need to see what it takes off your desk.

Front desk & reservations

Booking, arrival, departure and the invoice — in minutes, not in ledgers and scattered spreadsheets.

Individual & group bookings Online booking channels Guest folio Check-out & settlement Long stay

Housekeeping & maintenance

Every room states its own condition: occupied, being cleaned, ready for the next guest. The supervisor sees what is finished without asking.

Assigning the work Checking the work Fault reports Work orders

Accounting & invoicing

The hotel's books keep themselves, and the invoice comes out right the first time — not at month end, and not after somebody re-checks it by hand.

Full double entry E-invoicing VAT Suppliers & banks Payroll & obligations

Smart rooms (needs the room hardware)

The room knows when the guest walked in and when they left: it warms up and lights up for the arrival, and shuts itself down afterwards.

Lighting & climate Curtains Door locks & key cards Door plate & do-not-disturb Leak & smoke sensors

Restaurants & outlets

A guest orders in the restaurant or the café and the charge lands on their room — no docket carried across the lobby, no room number misremembered.

Point of sale Tables & orders Stock & cost Post to the room

Reports & the owner's view

Tonight's occupancy, this month's revenue, and where the money went — on one page, not in ten spreadsheets stitched together by hand.

Occupancy dashboard Revenue & costs Night close Owner statements

More on the features →

Inside the app

What it looks like on your desk

Screens from the running system — not illustrations of one.

Front desk — arrivals, departures and the folio
Front desk — arrivals, departures and the folio
Room board — status, housekeeping and control
Room board — status, housekeeping and control
Accounting — entries and invoices
Accounting — entries and invoices
Reports — occupancy and revenue
Reports — occupancy and revenue

How it works

Everyone at your hotel, on one system

Not a feature list — who actually touches it, and what they see.

The owner

The night close finishes before you wake: yesterday's revenue counted, the entries posted, the reports printed. You open your phone to the number, not to the work. Empty rooms switch off their own air conditioning and lights (with smart rooms) — so you pay for what was actually used, not for a room running all night with nobody in it.

The front desk

Check-in and check-out in minutes: the card is written at the desk, the invoice comes out right, and a stay extends or closes without a phone call to the floor. The room joins the cleaning list on its own the moment a guest leaves.

Housekeeping

Each attendant sees their own rooms on their own device, and the supervisor sees what is done and what is late — on the same screen the front desk is looking at, not a separate whiteboard.

The guest

Checkout from their own phone, no queue at the desk. Their room is lit and cooled before the door opens (with smart rooms) — a first impression that needs no apology.

Energy (with smart rooms)

An empty room should cost nothing to run

After payroll, electricity is the biggest bill in the building. iHotel meters every room, stay by stay, against its own savings baseline — so you see exactly what an empty room was costing you, not a guess.

When the guest leaves, the room eases off the air conditioning, drops the lights and cuts the sockets, without anyone being asked to do it — and without the guest ever walking back into a hot room, because the room starts getting ready before they arrive rather than after.

How each room’s consumption is measured →

A guest room lit softly in the evening

The size of it

Not a small program wearing a hotel's clothes

38operational areas, from booking to close
388capabilities the system covers
82reports ready to run
33things a room can sense or switch
The hotel reception desk in the evening

Why iHotel

Because your hotel's books belong in your hotel

Your data stays yours

The server sits in your building and the backups sit with you. Nothing leaves it unless you switch it on — the tax authority, the booking channels, your accountant's system.

It works without the internet

The line to the outside world drops and the desk still checks guests in, the restaurant still sells, the locks still open. The building's own network is enough.

We install it with you

We bring across your rooms, room types, rates and opening balances, and we test the devices in a real room before a guest ever sleeps in it.

Where we work

Four cities

If your hotel is in one of them we come to you — to install it, switch it on, and stay with it afterwards.

Makkah Madinah Jeddah Riyadh

Makkah · Jeddah

Saudi compliance

Six obligations, each stated for what it actually needs from you

Some of this runs on its own. Some of it needs a credential only you hold — this says which is which.

Tax e-invoicing

Passes the tax authority's sandbox end to end — signed invoices, credit and debit notes, the printed code on the receipt. Going live needs your commercial registration, VAT number and a one-time activation code from the authority.

Guest and tourism reporting

Arrivals and departures are reported automatically, once you enter your own credentials for each platform.

Address lookup

Fills the invoice and the booking form with a full address from a short code — once you supply your own service key.

The VAT return

Filed as a filing, not a report — finalising it locks the period behind it. A late entry becomes a correction on the next return, never a rewrite of one already filed.

Payroll obligations

Social-insurance contributions, the wage-protection bank file, and end-of-service settlements — calculated by the system, not worked out in a spreadsheet.

The municipal report

A ready report, alongside the other 81 in the system.

Saudi hotel compliance in detail →

Why you can trust the numbers

Not policy. The database itself.

A room can't be sold twice

Not a rule staff have to remember — the database itself refuses the second booking.

Every amount is exact to the halala

No rounding drift building up quietly the way a spreadsheet's does.

A mistake is corrected, never erased

Every correction is a reversing entry. The audit trail only ever grows.

A checkout finishes completely, or not at all

Settling the folio, posting the entry and issuing the invoice happen in one transaction — never half of them.

Long stay

Furnished apartments and unit owners

A lease is a contract, not a night — with its own term, its own rent and its own schedule.

Leases and rent schedules Utility recharge Owner statements Owner payouts Management fee Profit per unit

Who builds it

Engineers in IoT, software and AI, with 15+ years inside hotels and the systems that run them

Questions

What people ask before they switch

What happens if the internet goes down?

The front desk keeps checking guests in and out, the restaurant keeps selling, and the door locks keep working — all of it runs on your own network. Tax reporting and guest messages queue up and go out once the line is back.

How are backups handled?

Encrypted, with the key never stored beside the backup itself. A restore checks the whole file before touching anything, and refuses a wrong key or a damaged file rather than loading it.

What happens if I renew late?

Reminders at 60, 30 and 7 days before renewal, then a 14-day grace period. After that, check-in, check-out and the door locks keep working, and a checkout still posts to your books and issues its tax invoice — only the back-office screens close, until you renew.

Can someone access my system remotely?

Only inside a support window you open yourself, for a stated reason the engineer has to record — and you can end it from your own screen, at any point, mid-task.

What about the locks I already have?

Send us the model through a device ticket and we'll tell you what's possible. A bridge to other suppliers' lock software exists but is still a preview — it isn't sold as included, and we don't count lock brands as ours.

Can I run several reception PCs, or several hotels?

Both — in the packages that include them. One server does the background work; extra reception computers and extra properties are configuration, not a rebuild.

We already run another system — can you bring our data across?

Yes: your rooms, room types, rates and opening balances come across, with a report that proves the balances match before you go live on it.

How is iHotel sold?

An annual licence per property. The mini-PC it runs on is priced separately. Every hotel also starts one plan tier above what it's contracted for, free, for six months from installation, then settles into the tier it's actually paying for.

How to buy

Four plans — and they don't stack the way you'd guess

Each one is stated for what it actually includes, not as "everything above, plus…" — a room tier is the energy layer with the desk software that runs it, not the software plan with extras bolted on.

Software only

The entire accounting book and the whole property management system. No room hardware.

Full double-entry accounting E-invoicing Front desk & housekeeping 39 features

Rooms, first level

The guest-room energy layer, with the desk software that runs it — not the software plan with rooms added on.

Power save Door-held-open alarm Front desk & housekeeping 14 features

Rooms, extended

Individual room control, editable scenarios, and the guest's own phone — plus full accounting and e-invoicing.

Lighting & AC control Door lock & SOS Guest portal 38 features

Everything

Every entitlement the platform ships.

All 74 features Full device set Every report

Every hotel also starts one tier above what it's contracted for, free, for six months from installation — then settles into the tier it's actually paying for. Nothing recorded during that time is deleted.

Plans and pricing →

Next step

We will show it on your rooms, not on a demo hotel

Tell us how many rooms you have and what you run today, and we will set it up on your room types, your rates and your balances.

Book a demo on your hotel Request demo access

Or write to us at info@ihotel-app.com

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