Operations
Every step in the hotel is joined to the next
Reservations, arrivals, the guest bill, room status, housekeeping and maintenance — one screen and one record, from the first enquiry to the ledger entry.
1bill per stay
6room states tracked
135help topics in the manual
2languages
One chain, not eight systems
A charge in the restaurant, a room going clean and a tax invoice at departure are the same record moving forward. Nothing is re-keyed, and nothing is reconciled at midnight because two systems disagreed.
What the desk and the floor actually do
The capabilities behind each step, in the words the person doing the job would use.
The floor
Housekeeping status the desk can sell from
A room is clean, inspected, occupied, out of order or being serviced — and the desk sees the same word the housekeeper set, at the moment they set it. No sheet of paper walks the state back to reception.
- The day's assignment, room by room
- Faults reported from the room, without finding a supervisor
- Minibar charges posted straight to the folio
- Maintenance tickets by room and by priority
See it on your own floor plan
We will load your room types and your rates before you decide anything.